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cPanel Automatically Redirects to defaultwebpage.cgi

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4 Comments

  1. Margrett Henricksen January 25, 2010

    finally i find something that i want to know..

  2. zeshan March 28, 2010

    Thank you for posting this. God bless you.

  3. Pankaj October 24, 2012

    Hi, I have a similar sort of problem, its the domain on shared hosting environment that is redirecting to the default cgi page, all other domain are working fine. I am using latest Cpanel version. Can you please help. thx….

  4. Admin October 24, 2012 — Post Author

    This usually happens because the IP address setup on the server, usually the IP in the Apache configuration or the DNS zone, are not matching. I’d recommend checking with LeafDNS and seeing what errors exist there. Then make sure the domain is properly configured on the cPanel server. If you do not have root access, you can check the DNS zones within cPanel. Unfortunately, your host would need to check them in the Apache configuration and make further recommendations.

    You can find the cPanel documentation for the DNS editors here and here

    Note that the defaultwebpage.cgi can also be very ‘sticky’ in browser history so you may wish to clear this. In addition, you can check through proxy’s to ensure it’s working such as proxify.org and hidemyass.com.

    I hope this helps!

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